INCREASE YOUR RECALL EFFICIENCY
COMMUNICATING WITH PATIENTS VIA THEIR PREFERRED METHODS
How it works: The Dynamic Patient Recall Process
OptomEDGE’s Dynamic Recall service is a process that sends out your recalls using up to three separate communication methods in a cascading sequence. This means you are meeting the differing communication preferences of your patients and have up to four potential touchpoints for each patient
If a patient doesn’t respond to one communication method, they will be sent another communication in the next step. If you don’t have an email address for a patient, not a problem. The patient will first receive an SMS.
We provide you with recommended content for your communications, which you can modify and edit. OptomEDGE also develops your artwork aligned with your practice’s branding. Then all you have to do is confidentially provide your patient contact details – which will always remain confidential – and we do the rest.