INCREASE YOUR RECALL EFFICIENCY!

What would you prefer… a generic message or something tailored to you, with a personalised message? We hear from practices that struggle by sending generic SMS messages and wonder why their recall rates haven’t improved. We help you keep the personal touch and connection with your patients while using digital technology to manage costs.

COMMUNICATING WITH PATIENTS VIA THEIR PREFERRED METHODS

How it works: The Dynamic Patient Recall Process

OptomEDGE’s Dynamic Recall service is a process that sends out your recalls using up to three separate communication methods in a cascading sequence. This means you are meeting the differing communication preferences of your patients and have up to four potential touchpoints for each patient

Optomedge Cascade

If a patient doesn’t respond to one communication method, they will be sent another communication in the next step. If you don’t have an email address for a patient, not a problem. The patient will first receive an SMS.

 

We provide you with recommended content for your communications, which you can modify and edit. OptomEDGE also develops your artwork aligned with your practice’s branding. Then all you have to do is confidentially provide your patient contact details – which will always remain confidential – and we do the rest.

PROGAM BENEFITS

Increase recall response

Increase appointments

Retain existing patients

Reduce recall costs

Respect Patient Preferences

Adhere to legal requirements

STARTING WITH OUR ENTRY-LEVEL PROGRAMS, YOU CAN ACHIEVE PER MONTH AT LEAST...

10

Online Appointments

20

New Page Likes

30%

Email Open Rate

500

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